Ecastor committed to provide high quality, innovative casters, we have established an excellent reputation with customers throughout the world. "Quality without Compromise" is our motto.
Strict Quality Control of Production
a) Raw material control
At our loacl area, there are many raw material manufacturers and we keep good relationship with them, we have large and stable purchase quantity from them and they guarantee to supply stable quality material to us. They arranged a person who only responsible for our material's production and delivery to make sure safe quality.
We now have 3 workshops and each worker is willing to wear overalls, that make sure the work environment clean and safe.
c) Quality Control
c1. QC in workshop
Four supevisors will check to make sure products meet quality
c2. QC in packaging
Workers check before making packaging.
d) Quality complains
If any customers make quality complains, we will forwarder it to our service team. They will report directly to our factory manager.Usually we will hold a meeting with purchasing, production and packaging departments in 24 hours, and will response in 48 hours with feedback and solution.
We are in line with "quality innovation to win the market, the good faith management cast the future." philosophy, rigorous and meticulous work style, high cost-effective products. We willing to make the friend and sincere cooperation, create brilliant with all over the world!
Contact Person: Ms. Cici Hu